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TERMS & CONDITIONS

Terms & Policies

Membership & Credit Pack Terms & Conditions

 

Credit Packs

  • Credit packs, previously known as Class passes are valid for the class types listed on the Memberships page.
  • A 6 credit pass is valid for 8 weeks
  • A 12 credit pass is valid for 16 weeks

Memberships

  • By purchasing a membership, you are agreeing to the terms and length of the contract.
  • This membership entitles you to the credits outlined in the table below.
  • Your credits MUST be used within 4 weeks of purchase/payment date or they will be lost, they WILL NOT be rolled over to the following month of the contract.
  • It is your responsibility to make sure that when you book a class it is using your membership credits as refunding additional sessions purchased outside of your membership may result in an admin fee.
  • If you cancel your membership before the end of the contract you will be charged an administrative fee relative to the period of contract remaining on your account:
    • 1-3 months remaining – £25
    • 4-6 months remaining – £50
    • 7-9 months remaining – £75
    • 10-12 months remaining – £100
  • Your membership may be paused up to 3 times within a 12 month contract, 1 time in a 6 month contract.
  • Contracts may be paused for a maximum of 2 months.
  • More than 3 pauses in a contract will result in your membership being cancelled and you will be charged a cancellation fee based on the time period of your contract as outlined above.

Please note:

We have a 48 hour cancellation or rescheduling policy. Any cancellations or requests to reschedule with less than 48 hours notice will be charged for.