Terms & Policies
Membership & Credit Pack Terms & Conditions
Credit Packs
- Credit packs, previously known as Class passes are valid for the class types listed on the Memberships page.
- A 6 credit pass is valid for 8 weeks
- A 12 credit pass is valid for 16 weeks
Memberships
- By purchasing a membership, you are agreeing to the terms and length of the contract.
- This membership entitles you to the credits outlined in the table below.
- Your credits MUST be used within 4 weeks of purchase/payment date or they will be lost, they WILL NOT be rolled over to the following month of the contract.
- It is your responsibility to make sure that when you book a class it is using your membership credits as refunding additional sessions purchased outside of your membership may result in an admin fee.
- If you cancel your membership before the end of the contract you will be charged an administrative fee relative to the period of contract remaining on your account:
- 1-3 months remaining – £25
- 4-6 months remaining – £50
- 7-9 months remaining – £75
- 10-12 months remaining – £100
- Your membership may be paused up to 3 times within a 12 month contract, 1 time in a 6 month contract.
- Contracts may be paused for a maximum of 2 months.
- More than 3 pauses in a contract will result in your membership being cancelled and you will be charged a cancellation fee based on the time period of your contract as outlined above.
Please note:
We have a 48 hour cancellation or rescheduling policy. Any cancellations or requests to reschedule with less than 48 hours notice will be charged for.